Verity Credit Union’s successful partnership with Zest AI expands credit access to underserved communities

Verity Credit Union, an $859 million asset financial institution in Seattle that champions socially responsible banking, announced today the measurable results of its partnership with Zest AI, the leader in AI lending technology. The two organizations came together in 2023 to establish a more inclusive process for reviewing applications for credit cards, personal loans, lines of credit, and auto loans.

With the help of Zest AI’s technology, Verity achieved notable increases in loan approvals for protected status applicants, who may not typically qualify based on traditional credit scoring methods. This included a 271% rise for individuals age 62+, 177% for African Americans, 375% for Asian Pacific Islanders, 194% for females, and 158% for Hispanic borrowers. Additionally, Verity experienced a significant rise in automated approvals across loan categories. Auto loan approvals have increased by 100%, personal loans by 69%, and credit cards by 84%.

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